The Art and Science of Connection


Helping Prospects Discover Why They’re Ready to Buy Today

Join us on October 2nd as Erik Haugen gives his presentation.  See below for details and registration:

In sales, the gap between a prospect who stalls and one who buys today usually comes down to two things: how genuinely connected they feel to you, and how clearly they’ve discovered their own reason for urgency. In this interactive session, Erik Haugen of PROP Coaching and Consulting walks sales professionals through both the art of connection and the science of discovery.

We’ll open with a hands-on activity that reveals the behavioral science behind genuine connection: the specific, proven behaviors that build trust and buy-in before a single feature or price point is ever discussed. From there, we’ll move into discovery, working through a strategic sequence of questions designed to help prospects articulate, in their own words, why they’re even having the conversation, what’s driving their timeline, and how urgent the need for resolution really is. Finally, we bring it full circle by connecting the prospect’s stated “why” to a proven customer buying-cycle, giving salespeople a simple, repeatable way to navigate the rest of the conversation with confidence instead of guesswork.

Attendees will leave with a practical, field-tested approach they can use in their very next sales conversation.

Key takeaways:

  • The science of connection: proven behaviors that build trust and buy-in
  • A strategic questioning framework that helps prospects discover their own “why” for talking to you in the first place.
  • How to surface a prospect’s real timeline and urgency without being pushy or presumptive.
  • Leveraging the customer buying-cycle to navigate the sales conversation.

Register now to join us on October 2nd!

Erik Haugen is the founder of PROP Coaching and Consulting, a Maple Grove, Minnesota-based sales coaching and consulting firm he launched in 2023. Known as the “Curious Sales Simplifier,” Erik’s focus is on creating process, structure, and tools that make it easy for sales teams to make it easy for their customers to say YES to their product/service/solution TODAY.

With more than 20 years of experience building and developing teams across sales, recruiting, manufacturing, and ministry, Erik understands the power of connection and focuses on meeting customer needs vs. trying to sell leaving audiences with practical tools they can put to use right away.

Erik holds a Masters in Transformational Leadership and a B.A. in Communication, both from Bethel University, and is a certified Narrative Coach Practitioner (ICF Level 2) through Learning Journeys International Center for Coaching. He lives in Maple Grove with his wife and three kids.

 Connect at: erik@propcoachingandconsulting.com

Date: Friday, October 2, 2026

Time:   7:30 – 9:15 a.m.

Location: 4400 W. 78th Street, Bloomington, MN 55435

Main Floor Training room: (Enter front doors and turn left.)

 

 

 

 

Investment: In Person : $10 for PSA Gold Member, $20 for Silver Members and GuestsLight Breakfast Provided

IF YOU RUN INTO ANY CHALLENGES WHEN SIGNING UP PLEASE CONTACT KATHY@PSAMN.ORG

Registrations are limited to the first 30, so sign up now. Click on a sponsor’s logo to visit their site:


About bhellkamp

Bill Hellkamp has dedicated the past 30 years to helping professionals maximize their capabilities. A noted facilitator, executive coach and speaker, Bill is able to captivate audiences with his entertaining and insightful perspective on individual and team development. Through interactive activities and thoughtful questioning he is able to increase the participant’s awareness of where they need to grow. He then gives them practical tools to accomplish that evolution. He has published hundreds of motivating articles and videos that can be accessed on his website at www.reachdev.com Each year he speaks to thousands of business, government and community leaders throughout the Unites States as well as Canada, England, France, Germany and Spain. Clients include Medtronic, Toro, 3M, Abbott Diagnostics, Capital Safety, XRS, MicroEdge, The City of Minneapolis, RSM US, and Digital River. His organization, REACH Development Systems, specializes in presentation skills, sales development and leadership training. One of the most exciting concepts he has been working on is to combine group training with personal coaching to provide more permanent improvement for each participant.

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