customer communication


The Conversation Never Ended

Why “follow-up” is costing you deals you already earned, and what seasoned pros do instead. Join us on November 6th as Stefani Havel gives her presentation.  See below for details and registration: You’ve been selling long enough to know the moves. You’ve also got a pipeline full of deals that […]


The Art and Science of Connection

Helping Prospects Discover Why They’re Ready to Buy Today Join us on October 2nd as Erik Haugen gives his presentation.  See below for details and registration: In sales, the gap between a prospect who stalls and one who buys today usually comes down to two things: how genuinely connected they […]


Starting the Sales Process – Prospecting

Join us on September 11th as Tom Hoelderle gives his presentation.  See below for details and registration: The most effective salespeople know that sales is a process with many steps. If you skip one or try to take them out of order, the process breaks down. In this session we […]


Sell Without Saying A Word

Join us on June 5th as Paul Omodt gives his presentation.  See below for details and registration: A good salesperson brings a wide range of skills, often starting with ‘the gift of gab’ and ending with the ability to close. In between, there are numerous techniques helpful in moving a prospect along the […]


AI for Sales Professionals

Join us on May First as Jenny Niemela gives her presentation.  See below for details and registration: Simple, Proven Workflows You Can Use Immediately Sales has always been a human craft, but the administrative work surrounding sales often gets in the way of genuine connection. In this practical, hands-on session, […]


How LinkedIn Works in 2026

New Rules, New Strategies for Visibility & Leads Join us on April 3rd as JoAnne Funch gives her presentation.  See below for details and registration: LinkedIn® in 2026 became a search driven, AI supported discovery platform. Visibility is no longer tied to how often you post or how large your […]


AI for Sales Professionals

*****Note Our New Location***** Join us on January 9th as Jenny Niemela gives her presentation.  See below for details and registration: Simple, Proven Workflows You Can Use Immediately   Sales has always been a human craft, but the administrative work surrounding sales often gets in the way of genuine connection. […]


50 Years of Failures Have Made Me Successful

On June 6th, join us in person as Don Johnson gives his presentation.  See below for details and registration: How Relationships Can Create a Foundation for a Lifetime.   In this presentation I take almost 50 years as a sales professional and distill for you the lessons I have learned. […]


Selling for Profit

On March 7th, join us in person as Skip Nelson gives his presentation.  See below for details and registration: Selling for Profit   Everyone wants big growth in business, sales, and income, but frequently we overlook the incredible power of small incremental improvements and how they can add up to […]


Mastering the Art of Communication to Build Relationships & Drive Sales

On March 7th, join us in person as Stefani Havel gives her presentation.  See below for details and registration: Leveraging DiSC & Agile EQ Behavior Model The biggest challenge most sales professionals face isn’t a lack of leads. It’s the ability to communicate in a way that instantly builds trust, handles […]