customer communication

Follow Up and Follow Through

 in Events  tagged client communication / customer communication / Customer Retention / Deb Brown / minneapolis / networking / professional sales association / professional selling / sales / sales development / sales development tips / sales seminar / sales training / twin cities by

Because of the continuing Corona Virus lock down Deb Brown will be giving her October 2nd presentation via webcast from 7:45 – 9:15 a.m. See below for details and registration: Follow Up and Follow Through: Never Let Another Contact Slip Through the Cracks Are you struggling to find ways to […]

If You’re in Sales, You’re a Leader

 in Events  tagged customer communication / first impressions / Howie Milstein / Leadership / minneapolis minnesota / professional sales association / professional selling / sales development / sales seminar / sales training / twin cities by

As sales is the craft of influencing new thinking in people, it is incumbent upon the sales agent to foster a meaningful relationship with the customer so each can hear and be heard. At the basis of all relationships is trust, and trust can be created and destroyed. The charter […]

Kit Welchlin: Listening – What If I Have Questions?

 in General  tagged asking questions / communicate / customer communication / first impressions / listening / sales / sales development / Welchlin by

I think asking questions shows that you have interest and genuine concern.  The key the asking questions is to ask the right questions. The best questions to ask are “what” and “how” questions, because there are no wrong answers to “what’” or “how” questions.  You give the other person tremendous […]

The Asking Formula

 in Events  tagged client communication / customer communication / Leadership / minneapolis / professional sales association / professional selling / sales / sales association / sales development / sales development tips / sales training / The Asking Formula / twin cities by

How many times during the day – whether during a sales call, conducting a presentation, leading a meeting, running a project – is it vital for you to ask for something that you want in order to achieve your goals? Yet many of us sabotage ourselves through bad communications habits that act as roadblocks to achieving […]